Kanndoo App Privacy Policy

Last Updated: September 15th, 2022

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of personal information when you use this app and tells you about your privacy rights and how the law protects you.

Interpretation and definitions

For the purposes of this Privacy Policy:

Data collected by our App

The Kanndoo App does not directly collect personal data, but it does need to know a phone’s location in order to function.

Direct personal data

We do not collect any personal information directly from you. You are not required to share any direct personal data (including name, image, or contact details such as address, email, and telephone number) in order for this app to function.

Indirect personal data

This app shows the location of help and support within a five mile radius of the user. In order to function correctly, a phone’s location settings must be turned on and location and a phone’s IP address will be shared with our server. However we do not in any way store, process or share this information. We use it purely functionally to show people where they are in relation to the help that is available.

Collecting and using your personal data

Types of data collected:

Personal Data

While using our service, we do not ask you to provide us with any direct personally identifiable information that can be used to contact or identify you.

Usage Data

Usage Data is collected automatically when using the Service. The data we collect is as follows:

1. Crash Data, App Performance, Other Diagnostics

Purely analytical (no "personal" data). This data is automatically collected by Google as part of having the App on their Play Store.

1. Device or Other IDs

As above, Google captures the device used (model, Operating system/Android version, etc) as part of the App being on the store in relation to the above - this is not personally identifiable data as such and is the same for every app on the Play Store. If you use any app, you are sharing this information with Google.

Retention of Your Data

The Company will retain usage data for internal analysis purposes. Usage data is generally retained for a short period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.


The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy. All data is encrypted in transit via SSL.

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect data, We cannot guarantee its absolute security.

Law enforcement

Under certain circumstances, the Company may be required to disclose your data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Children's privacy

Our service is not intended for children. But as we do not collect any personal data, it would not be possible for a child to be identified should they accidentally download and operate the app.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Data subject rights

Users of our apps have all the rights enshrined in the EU General Data Protection Regulation.

Contact Us

If you have any questions about this Privacy Policy, You can contact us at